10 Do’s and Don’ts for Change Managers

Gepubliceerd op: 31-07-2019

I like to share some of the dynamics of change that are based on many years of working with various types of change processes and in different kind of industries.

By Jamila van de Voort, Business Consultant at Surmotion

I believe in the art of possible. The believe that there is no such thing as unrealistic goals, only unrealistic timelines. As a Change Manager, I drive change and help organisations to transform their business, process and technology.

I like to share some of the dynamics of change that are based on many years of working with various types of change processes and in different kind of industries.

Start with little steps

✦ Change needs to starts with something simple and is a process of gaining little successes. There is no elevator that takes you directly to the top. You need to have patience.

Deal with discomfort

✦ Change means doing something different. People will almost always react with some degree of discomfort. In fact, if you don’t sense any awkwardness, you are not on the right track or doing anything differently. When the discomfort starts, the change is already happening. Give people the chance to talk about their discomfort. One of the best ways to align is to embrace the uneasy conversations. Let it be part of the process.

Spread the benefits

✦ Be precise and communicate about why, who, what, when the change is happening. People initially focus on what they have to give up. Communicate the benefits and what people are about to receive in the future.

Go forward each day

✦ Strive for progress, not for perfection. It is not about being perfect. It’s about giving your best effort. With the best effort change will happen.

Be quiet and Listen

✦ To receive people’s awareness you have to understand them. When something becomes personal it becomes important. Look beyond yourself. Do not listen with the intent to reply. Listen with the intent to understand. See things from the other point of view. 

Imagination over knowledge

✦ Your daily used tool should be your imagination, not your memory. Knowledge is limited. To change something you need creativity and visualisation. Embrace every idea that tells something about the future. Plug in to your options and imagination and plug out of the past.

Prove them wrong

✦ 20% Of the people find change more threatening than challenging. For 20% of the people change is comfortable and exciting. 60% of the people is a crowd follower and take side of the popular vote. There will be doubters, non-believers and then there will be you. Accelerate the positive. 

When nothing goes right…Go left

✦ To realise change you sometimes will have to go against the flow. Think big. If one idea doesn’t get you further. Try it from another angle. Sharpen your business plan and improve your level of play. Avoiding the risk is the riskiest thing you can do.

Fail hard. Learn fast

✦ Learn from your mistakes. Everybody’s work is a series of thousands of tiny mistakes. Evaluate them. Your best teacher is your last mistake.

Lead the success

✦ People are attracted to success. Everyone has a will to win. Therefore people love to be a part of success. Be the energy you want to attract. You get what you focus on. So focus on what you want.

Keep it smart and simple

✦ Focus on being productive and work on the right things. You don’t get ahead by working harder. You get ahead by working smarter.

Learn. Believe. Change. Grow. Become. Succeed.